We responded to requests from agents and others in Texas
last week and put up a link for agents and the public to get easy access to our
notice of loss forms. Of course, most consumers
are already being helped by their agents or directly talking to their carriers,
using existing systems. But providing
one more way to get the claims process going is a good thing in times like
these. We let the trade associations
know, as well as the NAIC and the Texas TDI.
In days gone by, we shipped boxes full of these forms to hard-struck areas after floods, hurricanes, and other disasters. In fact, in 1997, we gave the Grand Forks Herald newspaper in Iowa temporary permission to publish the ACORD First Notice of Loss form in their first edition after the Red River Flood; we’re told policyholders showed up at agents with newsprint in hand, filled out and ready to go. Now the best way to accomplish the same task is to offer an easy-to-find link over the internet. Technology changes, but the fundamentals of our industry do not.


The fact that technology changes so quickly makes it even more crucial that standards like ACORD are adhered to. PilotFish Technology is proud to provide ACORD with their XCS eiPlatform and eiConsole to help support ACORD's internal Schema management. PilotFish strongly supports ACORD and other standards organizations.
Posted by: TCarter | Tuesday, 09 December 2008 at 06:11 PM