Robert Kelly, Steadfast Chairman, spoke at ITC 2012 on the benefits of ACORD Standards to the Australia insurance market. Whether it was data messaging or ACORD Forms (something I remember proposing a few years back), he was ecstatic about the outcome. Robert founded Steadfast (A network of brokers) and they are doing an IPO in 2013.
People are always looking for the seemingly illusive business case for industry standards. For Robert Kelly, ACORD Standards are just part of the business. How refreshing!